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After 20 years of proudly wearing my white collar, after ingesting dozens of business success book, after encountering hundreds, if not thousands, of folks like me, stuck somewhere in Cubeland, positioned somewhere on the ladder that spans failure and success, I discovered that the book I really needed hadn’t been written, a book that was honest, funny, and poked well-deserved fun at everything that is life in a corporate world. So, I wrote that book and called it White Collar Warrior.

Thursday, March 25, 2010

Processing the process of process

Summary of a meeting I just had (edited to protect the frustrated)…
“So, we are going to recommend a new process.”

“Yes. But we can’t recommend a new process.”

“How’s that again?”

“If we recommend a new process, we’ll imply that the existing process is broken.”

“It is.”

“You can’t just say that. It will make people defensive.”

“So, we are not going to recommend a new process?”

“No.”

“But we need a new process.”

“Yes.”

“How are we going to do that then?”

“We’ll recommend a process to evaluate the current process and then recommend that we implement a new process.”

“Isn’t that what we just did? Isn’t that why we are having this ‘process improvement’ meeting?”

“Yes.”

“Okay. Lunch then?”

“Sounds good.”

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